Customized Training

Professional Development

Work with Hawkeye to develop leadership and professional development training. Build confidence in your leadership team or enhance your teams interpersonal, communication, and customer service skills with contracted or customized training courses. Contact us to develop training that is just right for you!

Grant funding may be available for eligible companies.

Only have a few employees to train? Our continuing education business and professional development offerings may fit your needs.

Leadership/Supervisory Skills

  • Accountability
  • Addressing Difficult Employees
  • Business Writing
  • Change Management
  • Coaching for Improved Performance
  • Communication Skills
  • Developing Trust
  • Effective Delegation
  • Effective Hiring and Interviewing
  • Employee Engagement and Retention
  • FranklinCovey®
  • Goal Setting
  • High Performance Teamwork
  • Leading Bold Change
  • Managing Conflict
  • Managing Meetings
  • Managing Multiple Generations
  • Motivation
  • Performance Management
  • Presentation Skills
  • Prioritizing Work Requirements
  • Problem Solving and Decision Making
  • Project Management
  • Supervision Certificate
  • Transition Management

Personal Development

  • Attitude is Everything
  • Emotional Intelligence
  • Professionalism and Work Ethic
  • Stress Management
  • Time Management

Human Resources

  • Human Resources for Non-HR Managers
  • SHRM Essentials for HR Management
  • The SHRM Learning System

Customer Service

  • Best Practices
  • Dealing with Difficult Customers
  • Email Professionalism
  • FISH®
  • Telephone Techniques

Workplace Relationships

  • 5 Dysfunctions of a Team
  • Communicating Effectively
  • Conflict Resolution
  • Dealing with Difficult People
  • Diversity
  • Harassment
  • Having Fun at Work
  • Solving Communication Problems
  • Teamwork
  • Workplace Consultation Services
  • Workplace Violence

Communication Skills

  • Difficult Conversations
  • Giving Constructive Feedback
  • Giving and Receiving Constructive Feedback
  • Effective Listening
  • Negotiation Skills
  • Solving Communication Problems


  • Basic Job Skills and Expectations
  • COLORS® Personality
  • DiSC® Profiles

Business & Community Education

Corporate & Business Solutions

Buchanan Hall
1501 East Orange Road
Waterloo, IA 50701
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