Mental Health Services

Private Counseling & Support

Occasionally you may encounter situations in your life that affect your learning environment. When these situations arise, counseling is available to provide short-term assistance, and in some cases, referral to community resources for long-term help.

Talk with a Licensed Mental Health Practitioner

Meeting individually with a licensed professional counselor in a private setting can help you to clarify thoughts and feelings, develop problem-solving skills and coping strategies, and to construct a plan for the future.

The Student Health Clinic provides free confidential counseling services with a licensed mental health practitioner. Insurance will not be billed for counseling services.

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Mental Health Counselor ALI SHEAHAN, LMHC

Ali Sheahan has been a therapist in multiple settings during her career. She enjoys working alongside you as you navigate your mental health journey.

How We Can Help You

Our counselor is available to help you with:

Stress management
Depression
Anxiety
Suicidal thoughts
Personal/social problems
Family problems
Relationship issues
Eating disorders
Concerns with domestic violence or abuse
Sexual harassment or assault
Post traumatic stress disorder
Substance abuse counseling with referral available
Test anxiety
Anger
Personal struggles with self-worth, self-acceptance, etc.
Homesickness
Life transitions

Please contact the Student Health Clinic to schedule an appointment.

Mental Health Resources

Stanley-Brown Safety Plan

Get the app at the Apple App Store

Suicide Safety Plan

myPlan Intimate Partner Violence Safety Planning

Calm — Sleep, Meditate, Relax (free)

Calm Harm — Manage Self Harm ($)

Healthy Minds Program (free)

Insight Timer — Meditation App (free)

Smiling Mind: Mental Wellbeing (free)

Daylio Journal — Daily Diary Mood Tracker (free)

If you are in immediate danger, call 911 or go to your nearest Emergency Department.

Emergency Departments

Mercy One Waterloo: 3421 W. 9th Street, Waterloo
Mercy One Cedar Falls: 515 College Street, Cedar Falls
UnityPoint–Allen Hospital: 1825 Logan Avenue, Waterloo

Resources You Can Call

24/7 Crisis Hotline: 988
Elevate Black Hawk County Mobile Crisis Response: 1-855-581-8111
Lifeline ofrece 24/7, servicios gratuitos español: 1-888-628-9454
For TTY Users: Use your preferred relay service or dial 711, then 988
The Trevor Project LGBTQ+ Crisis Hotline: 1-866-488-7386
Trans Lifeline: 1-877-565-8860
Veterans Crisis Line: 988 then Press 1

Resources You Can Text

24/7 Crisis Text Line: Text HOME to 741-741
Black Hawk County Elevate Mobile Crisis Response: Text 855-895-8398
Lifeline Chat: Text 988
The Trevor Project LGBTQ+ Crisis Text Line: Text “START” to 678-678
Veterans Crisis Line: Text 838-255

Allen Hospital Mental Health Walk-In Clinic

212 W. Dale Street, Suite 100, Waterloo (Entrance 6B)
319-226-2106

Pathways Walk-In Clinic

3362 University Avenue, Waterloo
319-235-6571

Hours: Monday–Thursday 8–11 AM, 1–4 PM. Friday 8–11 AM.

Elevate Walk-In Clinic

405 E. 5th Street, Waterloo
Call for appointment: 833-370-0719

Black Hawk Grundy Mental Health

3251 W. 9th Street, Waterloo
Call for appointment: 319-234-2893

Contact Us

Student Health Clinic

Main Campus
Health Education and Services Center (left door entrance)
319-296-4224
319-406-4036 (fax)
Email the Student Health Clinic

Regular Hours — Spring 2025

Monday 8:30 AM – 4 PM *
Tuesday 8:30 AM – 6 PM *
Wednesday 8:30 AM – 4 PM *
Thursday 8:30 AM – 4 PM *
Friday 8:30 AM – 1 PM

* Closed 12 – 1 PM Monday – Thursday

Hours are subject to change depending on staff availability.